Insurance Repairs
120 Group is an established building & construction company specialising in insurance repairs.
We have over 30 years of combined experience, and have completed 1000+ insurance projects. Our vision is to deliver short, cost-effective claim life with outstanding levels of customer satisfaction, we achieve this through our open and innovative approach to insurance repairs.
Our core values shine within our ’4C’s Quality Repairs” Framework, we are equipped to offer enhanced end-to-end customer experience through streamlining processes, saving time and money, while still delivering exceptional workmanship.
120 Group is committed to setting up every insurance claim for success from the start, partnering with you to ensure your customers are satisfied and their repairs are a priority.
Emergency Make Safes
Our staff and trade partners are highly skilled and dedicated to making every dangerous, damaging or intrusive situation secure. We provide our clients with a detailed report of the initial findings and immediate actions taken.
Insurance Assessments
A detailed assessment report is collated and provided to the insurer separating claimable and non claimable damages.
Permanent Repairs
120 Group facilitates and manages residential property repairs of all shapes & sizes. We are happy to go where others will not and provide our services to all – from liaising with insurers and builders, to dealing directly with property owners and managers.
Estimates
120 Group builds easy to understand but diligent scopes of works and repair plans with market considered cost estimates. Our repair plans allow for the swift completion of repairs, making use of quality materials and superior repair methods to guarantee quality.
Specialist Reports
- Roof Reports
- Leak Detection
- Drone Reports
- Mould reports
- Electrical Fault finding
Our commitment to your satisfaction
As a team, we’ve experienced the insurance claim’s process both personally and professionally. And we understand that things aren’t right until they are. That’s why we commit to ensuring you are satisfied with the outcome of your claim’s process. We are compassionate and empathetic to all of our customers and are devoted to treating them as if they were our families, and as if their homes were our own.
Insurance repairs. Redefined.
Our passion for a better insurance claim experience has led us to develop new ways to manage your claims. From providing same day service to scheduling simultaneous attendances, we put you first and slash wait times meaning your beloved asset receives top-quality, prompt attention.
We believe that the initial stages of a claim are the most important and can directly influence whether it is resolved within 1-month or 6-months. That’s why we are committed to setting up every property insurance claim for success from the get go.
It’s a Win-Win and it’s how we deliver insurance repairs, redefined.
