Other Services
Decades of Experience
120 Group doesn't just do insurance works.
Get in touch to see how we can assist you.
Home Modifications
At 120 Group we understand how important it is to maintain independence in your home. We work with a number of health professionals and services to assess and complete home modifications to improve your living environment.
- Bathroom modifications
- Kitchen modifications
- Minor modifications
We are committed to improving your home in a way which improves your quality of life. Working closely with you, your service provider and our highly skilled trade pannel to implement the changes you need to your home.
We offer a comprehensive range of home modifications that enhance both safety and comfort for individuals living with disabilities. Our services include:
Bathroom Modifications
Custom-designed bathrooms with accessible showers, ramps, and safety features.
Hand Rails and Grab Rails
Installed in bathrooms, hallways, and stairways for improved mobility and safety.
Pathways & Ramps
Smooth, wheelchair-friendly pathways and ramps to enhance ease of access to your home.
Wheelchair Access Modifications
Wide doorways, lowered counters, and other adjustments for easy wheelchair access throughout your home.
All your modification and building needs with one trusted Builder. As a fully qualified and licensed Victorian residential builder, 120 Group goes far beyond just home modifications. We can manage and execute all your construction and renovation needs—whether it’s adding extensions, structural changes, or complete home renovations ensuring you have one trusted partner for all your residential building projects.
Maintenance
At 120 Group we believe that it is better to stop something bad from happening than it is to deal with it after it has happened.
Home maintenance is often overlooked and can lead to issues down the line. 120 Group can attend your property, review the current needs and make sure that you are prepared for any future event.
By being proactive you can prevent larger issues developing over time or prevent potential insurance claim rejection. You wouldn't drive an unserviced car so why do we so often neglect our biggest personal asset?
Project Management
Home Modifications
At 120 Group we understand how important it is to maintain independence in your home. We work with a number of health professionals and services to assess and complete home modifications to improve your living environment.
- Bathroom modifications- Kitchen modifications
- Minor modifications
We are committed to improving your home in a way which improves your quality of life. Working closely with you, your service provider and our highly skilled trade pannel to implement the changes you need to your home.
Maintenance
At 120 Group we believe that it is better to stop something bad from happening than it is to deal with it after it has happened.
Home maintenance is often overlooked and can lead to issues down the line. 120 Group can attend your property, review the current needs and make sure that you are prepared for any future event.
By being proactive you can prevent larger issues developing over time or prevent potential insurance claim rejection. You wouldn't drive an unserviced car so why do we so often neglect our biggest personal asset?
Project Management
Engineering
120 Group has proudly partnered with our in house engineering team, Cronos Solutions. We are now able to offer:
- Risk Engineering
- Forensic Inspections
- Risk Surveys
- Drone Inspections with infrared capability
- Pre Purchas-Inspections
- Engineering Drawings
- Structural Inspections
- Hydrology Reports
By having an in house engineer, we can cut down lead times and get projects over the line faster.
Our commitment to your satisfaction
As a team, we’ve experienced the insurance claim’s process both personally and professionally. And we understand that things aren’t right until they are. That’s why we commit to ensuring you are satisfied with the outcome of your claim’s process. We are compassionate and empathetic to all of our customers and are devoted to treating them as if they were our families, and as if their homes were our own.
Designing Beautiful, Eco-friendly and Green Structures Around the City!
We work hard to minimise any disruption to you. Striving to keep you safe and assist you, until your claim is approved. One of our trusted local trade professionals will attend your property at the earliest convenience to carry out the appropriate emergency repairs to securing your property.
Our trade professionals are capable and experienced, in dealing with the resulting damage caused by; storms, floods, fires, break ins and any other insurable events.

Damage Assessments
Before your insurer can organise damage repairs to your property, they will require an assessment to be carried out, to confirm the cause of the damage and verify the required repairs. A member of our talented team of assessors will attend your property as soon as possible, to collect all the necessary information required by your insurer. 120 Group will provide this report to your insurer directly.
It is our aim to expedite this process so that you can be confident that your claim will be handled swiftly to make sure that your property is repaired in the shortest possible time.
Damage Assessments
Before your insurer can organise damage repairs to your property, they will require an assessment to be carried out, to confirm the cause of the damage and verify the required repairs. A member of our talented team of assessors will attend your property as soon as possible, to collect all the necessary information required by your insurer. 120 Group will provide this report to your insurer directly.
It is our aim to expedite this process so that you can be confident that your claim will be handled swiftly to make sure that your property is repaired in the shortest possible time.
Maintenance & Repairs
Once an assessment is complete and your claim has been approved by your insurer 120 Group will endeavour to get the appropriate repairs made to your property quickly. With a comprehensive trusted trade network, we can complete all repairs with minimal disturbance to you.
A member of our customer support team will contact you to organise your repairs at the earliest opportunity. Coordinating the repair process to limit your claim timeline and get your property repaired promptly, providing quality finishes every time.